Terms of Use
Terms of Use
Effective date: 9 3 ๆ, 2026
Welcome to sunflorae.com. By accessing or using this website, you agree to be bound by the following Terms of Use. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Sunflorae is a wholesale fragrance distribution platform that connects verified retailers, distributors, and businesses with authentic luxury fragrance products. Our website provides product information, wholesale pricing, and inquiry services.
2. Eligibility
Our services are intended for registered businesses and authorized trade buyers. By using this website and placing inquiries or orders, you represent that:
- You are at least 18 years of age.
- You are acting on behalf of a legitimate business entity.
- You have the authority to bind your organization to these terms.
3. Account and Verification
Certain features may require you to submit business verification information. You agree to provide accurate, current, and complete information. We reserve the right to decline or terminate accounts that fail verification or violate these terms.
4. Products and Pricing
- All products listed on our website are intended for wholesale purchase only.
- Prices are quoted in USD and are subject to change without notice.
- Product images are for illustration purposes. Actual packaging may vary by batch or region.
- Minimum order quantities (MOQ) apply as indicated on each product listing.
- Volume pricing tiers are applied automatically based on order quantity.
5. Orders and Payment
Submitting an inquiry through our website does not constitute a binding order. Orders are confirmed only after written acceptance by our sales team. Accepted payment methods include:
- T/T (telegraphic transfer / bank wire)
- PayPal
- Letter of Credit (L/C)
- Net-30 terms (available for verified accounts upon approval)
First orders exceeding USD $10,000 may require a 50% deposit.
6. Shipping and Delivery
We ship internationally to 80+ countries via DHL Express, FedEx, and sea freight. Shipping costs, duties, and taxes are the buyer’s responsibility unless otherwise agreed in writing. Delivery timelines are estimates and not guaranteed.
7. Returns and Refunds
Due to the nature of fragrance products, returns are accepted only in the following cases:
- The product received is materially different from what was ordered.
- The product is damaged during transit (claim must be filed within 48 hours of delivery with photographic evidence).
- The product is confirmed counterfeit by an independent authentication service.
Refunds or replacements will be processed within 14 business days of claim approval.
8. Intellectual Property
All content on this website โ including text, graphics, logos, images, and software โ is the property of Sunflorae or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
9. Prohibited Conduct
You agree not to:
- Use our website for any unlawful purpose or in violation of any applicable laws.
- Attempt to gain unauthorized access to our systems or networks.
- Scrape, crawl, or harvest data from our website without permission.
- Interfere with the proper functioning of the website.
- Misrepresent your identity or business credentials.
10. Limitation of Liability
Sunflorae provides this website and its content on an “as is” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services.
11. Indemnification
You agree to indemnify and hold Sunflorae harmless from any claims, damages, losses, or expenses arising from your use of this website, violation of these terms, or infringement of any third-party rights.
12. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which our principal business operates, without regard to conflict of law provisions.
13. Modifications
We reserve the right to modify these Terms of Use at any time. Changes take effect upon posting to this page. Your continued use of the website constitutes acceptance of the updated terms.
14. Contact
For questions regarding these Terms of Use, please contact us:
Email:
WhatsApp:
Website: sunflorae.com