Privacy Policy

Effective date: 9 3 月, 2026

Sunflorae (“we”, “us”, or “our”) operates the website sunflorae.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wholesale services.

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1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: name, email address, phone or WhatsApp number, company name, shipping address, and billing information you voluntarily provide when submitting an inquiry, placing an order, or contacting us.
• Business Data: company registration details, tax ID, import/export licenses, and trade references you provide during account verification.
• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our website, collected automatically via cookies and similar technologies.
• Communication Data: records of correspondence when you contact us via email, WhatsApp, or our website contact forms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill wholesale inquiries and orders.
• To verify your business identity and establish trade accounts.
• To communicate with you regarding orders, pricing, shipping, and customer support.
• To send periodic updates about new products, promotions, or industry insights (only with your consent).
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our terms.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: trusted third-party partners who assist us in operating our website, processing payments, or delivering shipments (e.g., DHL, FedEx, PayPal).
• Legal Requirements: when required by law, court order, or governmental regulation.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, including:

• Essential Cookies: required for the website to function properly (session management, security).
• Analytics Cookies: help us understand how visitors interact with our website (e.g., Google Analytics).
• Preference Cookies: remember your language and region settings.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive account data is typically deleted after 36 months.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Request data portability.

To exercise any of these rights, please contact us at .

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are intended for businesses and individuals of legal age. We do not knowingly collect personal information from anyone under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email:
WhatsApp:
Website: sunflorae.com